FAQ

Frequently Asked Questions

Shipping

How long does shipping take?
Delivery typically takes 7–14 days.

How much does shipping cost?
Free shipping on orders over 399 SEK. Standard shipping is 49 SEK within Sweden.

Do you ship outside Sweden?
Yes! We ship to all EU countries. EU shipping is 99 SEK flat rate.

Returns

What is your return policy?
We accept returns within 14 days of delivery. Products must be unused and in original packaging.

Payment

What payment methods do you accept?
We accept card payments (Visa, Mastercard).

Product

What is the water bottle made of?
Our PupRoam Travel Bottle is made from premium 304 stainless steel with a food-grade silicone bowl. BPA-free, rust-resistant.

Is the bottle leak-proof?
Yes! The leak-proof lid ensures no spills in your bag.